Privacy Notice

Last updated: October 3, 2026 · This is an early-access demo.

Roadside English is a practice tool that helps drivers rehearse spoken English for the U.S. DOT roadside inspection. It is operated by the team behind CDL Help. This notice explains what we collect, why, and your choices. It is written in plain language and is not legal advice.

What we collect

• Your practice answers. What you type or speak during a practice session, so the AI can carry on the conversation and show you which answers came across clearly.
• Your email — only if you choose to join the waitlist.
• Usage data. Which steps you reach (started a practice, finished it, viewed pricing, tapped a price, joined the waitlist), your chosen interface language and self-reported English level, and standard technical data (approximate region, device/browser type). We attach a random id to your browser so we can count unique visitors; we do not collect your name from usage data.

We do not ask for, or want, sensitive personal information (such as your SSN, license number, or immigration status) in practice. Please don't type real document numbers.

How your practice is processed

To run the conversation, your practice content is sent to service providers that act on our behalf:

• Speech: on the main practice page your browser does the speech recognition and playback on your device; in the full-voice mode, audio is transcribed by Deepgram and spoken replies are generated by a text-to-speech provider (Cartesia/ElevenLabs), carried over LiveKit.
• Conversation: the officer's questions and the check of your answer are generated using OpenAI's API.

These providers process your content only to deliver the feature. We do not sell your personal information, and we do not use your practice content to advertise to you.

Cookies & analytics

We use Google Analytics and Amplitude to understand how the tool is used so we can improve it. Google Analytics sets cookies only after you accept on the cookie banner — if you decline, it runs without those cookies. We also store small preferences (your language, your cookie choice, the random visitor id) in your browser's local storage. You can clear these anytime in your browser settings.

How we use it

• To run and improve the practice tool.
• To measure interest and how the funnel performs during this early-access test.
• To email you about early access — only if you joined the waitlist.

Retention

Waitlist emails are kept until early access launches or you ask us to remove yours. Usage data is kept in aggregate for analysis. We keep things only as long as needed for the purposes above.

Your choices & rights

• Decline analytics cookies on the banner at any time.
• Ask us to access or delete your email or other personal data — just email us.
• If you are a California resident, you may request access to or deletion of your personal information, and we do not sell it.

Children

This tool is for working adult drivers and is not directed to children under 13.

Contact

Questions or requests: contact@cdlhelp.com.

We may update this notice as the product develops; the date above shows the latest version.

← Back to Roadside English